Privacy Policy

Fluxjiva ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered analytics platform and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

We may receive information about you from third parties, including:

• Business partners, such as integration providers
• Identity verification services
• Marketing and analytics providers
• Social media platforms, if you choose to link your account

We may combine this information with other information we collect about you to provide enhanced services and more personalized experiences.

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process and analyze the data you upload
• Communicate with you about our Services
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and security alerts
• Monitor and analyze usage patterns and trends
• Prevent fraudulent or unauthorized use of our Services
• Comply with legal obligations
• Personalize your experience with our Services
• Process transactions and manage your account
• Develop new products, services, and features
• Send you marketing communications (subject to your consent where required)
• Protect our rights, property, and safety, and the rights, property, and safety of others

We process your personal information for these purposes based on our legitimate business interests, to perform our contract with you, to comply with legal obligations, and/or with your consent.

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure development practices
• Regular security training for our employees
• Physical security measures for our facilities
• Continuous monitoring for suspicious activities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws.

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on:

• Your subscription plan and any custom retention policies
• The nature of the data and the purposes for which it was collected
• Legal, accounting, or reporting requirements
• The existence of ongoing disputes or potential claims

When we no longer need to process your information, we will either delete it or anonymize it. If deletion is not possible (for example, because your information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

You can request deletion of your account and associated data at any time by contacting us at privacy@fluxjiva.com.

We may share your information with:

• Service providers: Third parties who perform services on our behalf, such as hosting providers, payment processors, customer support services, and analytics providers
• Business partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions
• Legal authorities: When required by law, court order, or other legal process, or to protect our rights, property, or safety
• Corporate transactions: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets
• With your consent: In other cases where we have your explicit consent

We require all third parties to respect the security of your information and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal information for their own purposes.

We do not sell your personal information to third parties.

Depending on your location, you may have certain rights regarding your information, including:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Restriction: You can request that we restrict the processing of your information
• Objection: You can object to our processing of your information
• Data portability: You can request a copy of your information in a structured, commonly used, and machine-readable format
• Withdrawal of consent: You can withdraw your consent at any time where we rely on consent to process your information

To exercise these rights, please contact us at privacy@fluxjiva.com. We will respond to your request within the timeframe required by applicable law (typically 30 days).

Please note that in some cases, we may not be able to fulfill your request, for example, if it would impact the rights of others, if we have a legal obligation to retain the data, or if the information is necessary for the completion of a transaction. In such cases, we will explain why we cannot fulfill your request.

We may transfer your information to countries other than the one in which you live. We have implemented appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable laws.

For transfers from the European Economic Area (EEA) to countries not deemed to provide an adequate level of data protection, we use Standard Contractual Clauses approved by the European Commission or other appropriate legal mechanisms.

If you have questions about the safeguards we use for international transfers, please contact us at privacy@fluxjiva.com.

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@fluxjiva.com.

If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the changes becoming effective.

Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.